help center — Your Ten Four number
How your Ten Four number works
One business number for calls and texts, separate from your personal phone.
Your Ten Four number is a real, dedicated phone number — calls and texts both work, and it looks like any other local number to your customers. It becomes your business line: the number on your van, your website, and your Google listing.
Why a separate number
- Your personal cell stays personal — customers never have it.
- Every business conversation is in one place, with history the assistant remembers.
- The assistant can answer instantly on a line it owns; it never touches calls to your personal phone.
What the assistant does on it
Texts are answered by the messaging assistant; calls are answered by the voice assistant (how calls work). Both know your services, prices, hours, and customer history. When a conversation needs you, you get pinged and can take over any thread.
Note: Already advertise a number everywhere? You can keep your existing number instead.