status

Ten Four status

This page shows the live health of the five parts of Ten Four your business relies on: text messaging on your business number, voice-call answering, the contractor web app, invoicing and payments, and the AI assistant itself. Open the page in a browser to see current status, ninety days of per-component history, and an incident calendar.

The five components we track

• Text messaging — inbound and outbound SMS on your Ten Four number.
• Voice calls — calls answered on your Ten Four number.
• Contractor web app — the app.tenfour.chat dashboard.
• Invoicing & payments — invoice delivery and payment links.
• AI assistant — response quality and latency of the assistant.

How incidents are reported

Incidents are posted and resolved by the Ten Four operations team, usually within minutes of detection. Green means a normal day, amber means degraded performance, and red means an outage; uptime percentages count only outages. Subscribe on the live page to get an email when an incident is posted and another when it resolves, or report a problem to hello@tenfour.chat. Need help with your account instead? Visit the help center.