help center — Account & settings
Adding team members
Invite teammates, set what they can do, and route new-job alerts to the crew.
Ten Four is built for one-to-three-person operations, and the second person matters: an apprentice who needs the queue, a partner who does the books.
Inviting someone
- Open Settings → Team and enter their email.
- Pick what they can do — for example whether they can create and send invoices, or just see jobs and messages.
- They get an invite email and sign in with their own login (passkeys and Google/Microsoft/Apple sign-in all work).
What teammates see
Teammates share the same business — queue, messages, customers — with actions limited by the permissions you set. Owner-level things like billing and plan changes stay with you.
Note: New-job alerts can go to the whole crew, so whoever is free can grab the work — set that per person in Notification preferences.