help center — Billing & plans
Upgrading or downgrading your plan
Self-serve upgrades take effect immediately; downgrades at your next cycle.
Upgrading
- Open Upgrade from the sidebar (or Settings → Plan).
- Pick the plan and pay in the app — card via Stripe.
- The new plan is live immediately: limits lift and features unlock on the spot.
Downgrading
Downgrades are scheduled, not instant: you keep everything you paid for until the end of the current billing cycle, then the new plan takes over. Your price is locked when you subscribe — later list-price changes don't touch existing subscribers.
Canceling
Dropping to Growth ($0) is a downgrade like any other — schedule it and ride out the paid cycle. Your number, customers, and history all stay; only the paid features step down.
Note: Billing questions the page doesn't answer? Open Help → Support in the app and pick "Billing question."